Privacy Policy

Last updated: February 23, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve our professional training services. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our training modules, certifications, or parts of our Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Root to Rewire.

  • Cookies are small files placed on Your device that contain details of Your browsing history and facilitate site functionality.

  • Country refers to: Ohio, United States.

  • Personal Data is any information that relates to an identified or identifiable individual (e.g., practitioners, trainees, or site visitors).

  • Service refers to the Website and the professional training platforms provided therein.

  • Website refers to Root to Rewire, accessible from [Insert URL, e.g., www.roottorewire.com].

  • You means the professional or individual accessing the Service, or the organization on behalf of which such individual is accessing the Service.

Mobile SMS Privacy Policy

As a current or prospective trainee or customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages. You can text HELP for assistance.

  • Messaging frequency may vary based on your interaction with our training schedules.

  • Messaging & data rates may apply.

  • Your mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All policies follow CTIA guidelines 5.2.1.

Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information to facilitate your professional training, including:

  • Email address

  • First name and last name

  • Professional credentials or licensure (if applicable for certification)

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data (IP address, browser type, time spent on training modules)

Tracking Technologies and Cookies

We use Cookies to improve the user experience, particularly for maintaining login sessions for training courses and remembering your progress.

  • Necessary Cookies: Essential for accessing the training platform.

  • Functionality Cookies: Remember your login details and preferences to avoid re-entry.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide training services: Including managing registrations, processing certifications, and monitoring progress through our curriculum.

  • To manage Your Account: Giving you access to professional resources and historical training records.

  • For the performance of a contract: Facilitating the purchase of courses, workshops, or consulting services.

  • To contact You: Regarding updates to course materials, security updates, or informative communications related to your professional development.

  • To provide news: Offering special information about upcoming workshops, advanced trainings, or events similar to those you have already attended, unless you opt out.

Sharing Your Personal Data

We do not sell your data. We may share information only in these specific professional contexts:

  • With Service Providers: To monitor usage of our training platform or process payments.

  • With Affiliates: Including our sister business, Rooted Compassion, provided they honor this Privacy Policy.

  • For Certification: If required, to verify your completion of training with relevant licensing boards or professional bodies.

  • With Your Consent: For any other purpose with your explicit permission.

Retention and Deletion

The Company will retain Your Personal Data only for as long as is necessary for professional certification records and legal obligations. You have the right to request the deletion of your data; however, please note that deleting data may result in the loss of access to training records and proof of certification.

Security of Your Personal Data

The security of Your Personal Data is vital. While we use commercially acceptable means to protect your information (especially during payment and course access), no method of electronic storage is 100% secure.

Children’s Privacy

Root to Rewire is a professional training institute for mental health practitioners. Our Service is not intended for anyone under the age of 18. We do not knowingly collect information from individuals under the age of 13.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: [Insert Root to Rewire Admin Email]

  • By mail: 11438 Lebanon Road, Suite H, Cincinnati, OH 45241

Would you like me to help draft a specialized "Terms and Conditions" section specifically for your training course enrollments and refunds?